Flexible Service
Important
Once an order moves to the pending status, it can no longer be modified.
This means that if there was a mistake — for example:
- in the vehicle’s license plate number,
- in the country of registration,
- or in the vignette start date
it will not be possible to make any changes.
Flex Service
To address this limitation, we introduced an additional feature called Flex Service.
Flex Service comes in two plans, selected per product via flex.type:
| Plan | Price | What it allows |
|---|---|---|
default | €3.29 | Changes to an upcoming vignette up to 6 hours before the start time, i.e. until 18:00 on the previous day. |
expanded | €5.99 | Changes to an already active vignette, at any point during its validity period. |
- Orders with Flex Service are processed separately, as they are sorted into a dedicated group.
This gives users extra flexibility in case they need to correct details such as license plate number, country of registration, or vignette start date.
Example payload for an order with Flex Service:
Code
type selects the plan (default or expanded), enabled confirms that the partner accepted and processed Flex Service for this product.
Deprecated: flexible
The boolean flexible field is deprecated. It is still accepted, but if a product contains both flexible and flex, flex wins and flexible is ignored.